Husqvarna Sucks Customer Reviews and Feedback

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The Husqvarna Group (Swedish pronunciation: [ˈhʉ̂ːsˌkvɑːɳa ˈɡruːp]) is a Swedish manufacturer of outdoor power products including chainsaws, trimmers, brushcutters, cultivators, garden tractors, mowers, and sewing machines. Headquartered in Stockholm, Sweden, the group also produces consumer watering products, cutting equipment and diamond tools for the construction and stone industries.

Ronnie writes in disappointment on consumeraffair.com, "I bought a Husqvarna riding mower. First mowing season a bolt to the blades fell off and I noticed it would spin and get stuck easily. Had problems when it got warmed up sometimes you had to wait for it to cool off to start it again. Next year to it to a dealer and had it repaired. Long story short it had less than one hundred hours and it doesn’t like to start when hot again and the transmission went out. If you want a dependable mower and one you don’t have to fix all the time don’t buy this brand. I will never buy anything from them. Even the dealer said it was a bad model and he doesn’t sell it so Husqvarna knows it’s junk and won’t make it right.2400 dollars wasted and over 700 to fix something that will break down again."

Reviews

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Former Employee - Warehouse Worker says

"I worked at Husqvarna Group full-time for more than a year Cons: Far from competitive pay that surrounding warehouses would offer for the same position."

Supply Chain says

"I worked at Husqvarna Group Cons: No growth opportunities nor development. No clear path to success, president for north america operations and direct reports very old school who think intimidation gets the best results. Leadership is taking the company to the ground"

Current Employee - QC Auditor says

"I have been working at Husqvarna Group full-time for more than 3 years Cons: This is the first warehouse I’ve ever worked in, that’s not organized"

Former Employee - Anonymous Employee says

"I worked at Husqvarna Group full-time for more than 10 years Cons: Toxic work environment. Stressful at times. Poor Management. Lots of good ol' fashion racist."

Former Employee - Senior Design Engineer says

"I worked at Husqvarna Group full-time for more than 3 years Cons: Everything... I worked there for 3 years. It was by far the worse job I have ever had. Good ole boy network to the extreme. Director gave absolutely no direction, he just expected everyone to work late. He also was the most full of himself director I have ever came across. Also there is no future there, director didn't care about your career."

Former Employee - Associate says

"I worked at Husqvarna Group full-time for more than 3 years Cons: Pay is very low always"

Former Employee - Quality Auditor says

"I worked at Husqvarna Group full-time for less than a year Cons: There is no any vacation time."

Current Employee - Associate/Store Manager says

"I have been working at Husqvarna Group full-time for more than 3 years Cons: - Training was terrible for me. I got less than a week of training before I was opening and closing the store by myself. - The former manager retired 4 months after I was hired and I was suddenly a store manager. Make that "acting" store manager. I had to do all the tasks of a store manager on minimum wage for almost half a year before I was finally made manager in title and got "manager" pay. I had ONE MONTH compensated. - Expectations are high. if you can't make the sales, they will tell you it. You'll feel crappy. - I don't know if it's the industry or people get just super loyal to former employees, but because I was younger, almost no one seemed to trust me. They'd almost always ask for an older employee and take their answers over mine. - I got stabbed in the back. A lot. People would jump on my commissions for the same reasons they told me I couldn't be on their's. It felt like, no matter what work I did, it wasn't enough. - Finger pointing happens so frequently. Communication is terrible and essentially it boils down to "it isn't my job so figure it out." - Cheap. SO cheap. I remember the end of the year "bonus" for my entire store was $20 to throw a "party" on a VISA gift card. $20 for the ENTIRE store. Granted, that tends to be about 4-5 people, but a party for that many on a tiny budget is ridiculous. - The spacing for smaller stories is ridiculous. Unless your's is a standalone, expect a store about the size of a long bedroom. Hope you can make it all work. Classes and events included. - They promise you can move up, but unless you're close with management or end up in a crapshoot like my situation, you're stuck. - They don't even provide tissues. Those are to be bought out of box of employees. - I can't begin to guess how cheap travel would be. As of writing this review, I've only had to travel once for the company and it was... okay. Just okay."

Former Employee - Test Engineer says

"I worked at Husqvarna Group full-time for more than 3 years Cons: *The work culture is extremely toxic (lots of finger pointing and "it's not my job") *Most of management is grossly inexperienced (micromanagement, persnickety, disconnected) *Very high turnover *Every facet of the facility is over crowded (office space, workshop space, parking) *Layoffs occur every 2-3 yrs in parallel with the change of executive management * Zero trust, constant CYA and pervasive baiting, excessive meetings, excessive emails due to widespread CYA *Surplus of egos and bad attitudes *Surplus of busy bodies that are miserable so they want to make others miserable *Large presence of silos both interdepartmentally and throughout *Extremely cheap when it comes to testing and lab facilities *Overworked with far too many projects during my time at Husqvarna although workload varies per value stream (ride, hand-held, walk-behind) *Significant theft in the parking lot (daytime break-ins), overnight burglaries average about once per year inside the building, and even more in the back lot I could go on and on really... I was never more miserable in my career at Husqvarna and I greatly value the bad experience so I know what red flags to look for moving forward."

Former Employee - Anonymous Employee says

"I worked at Husqvarna Group full-time for more than a year Cons: Worst Management team ever who makes poor business decisions, micromanagment is the mantra in every department. Compare the workplace to a Shark Tank- no one can be trusted. Salaries are low with no opportunities to grow."

Operator (Former Employee) says

"Poor management, poor communication, shifts constantly at each other's throats, too much drama, HR and management have favoritism and blame lower rank employees for their incompetence."

Technik serwisu (Former Employee) says

"wyzyskiwanie pracowników przez cwaniaków dilerów, dla których nie liczą się kompetencje, doświadczenie i umiejętności pracownika ale tylko byle zapłacić jak najmniej na rękę itp. Cons: niskie zarobki, zachłanność szefostwa"

Packer (Former Employee) says

"little pay and long hours, then mandatory overtime. it was not a good fit for me. for the work that i was doing i thought i should have been paid much more. Cons: short breaks, mandatory overtime"

Production Operative (Former Employee) says

"Don't work there it's shocking over worked under paid unfair working conditions also the the team leaders are terribleto work with all around depressing environment Cons: Under worked"

SEASONAL ASSEMBLY OPERATIVE (Former Employee) says

"The shift patterns are no good whilst at work they complain and don’t let people use the toilets"

Husqvarna Newton Aycliffe Seasonal Operator (Former Employee) says

"If your face dont fit u get bullied by the team leaders jobs r not fare one job easy another to hard and they dont care if u hurt yourself not aloud time of unless u have proff Cons: Loads"

Press Operator (Former Employee) says

"Press room worst place to work ,unless you are white,.mangement in press room upstairs very racist. If they replace management people would like to work there. Working there 30 years. Cons: Press room never work first shift, Manager don’t even say good morning."

Forklift Operator (Current Employee) says

"It's a job will leave in a heartbeat if another job comes available. They don't take care of employees. Everything is rush rush. Overtime is for friend's one's who work hard get overlooked. Cons: Lack of pay"

Production Worker (Former Employee) says

"It's a difficult job in a small town..We build weed eaters, blower and chainsaw..It's hard work and the pay is not that great..I would not recommend this job to anyone."

Assembly Operator (Former Employee) says

"Fast paced, poor pay, bad working conditions, bad management, staff leave every day (walking out) staff just get replaced next day, staff are friendly and helpful but not management and onsite agency rep has no people skills"

intern in quality management (Former Employee) says

"employees are not at all appreciated,"

Blade Utility Operator (Former Employee) says

"Don't even waste your time money isn't worth it. They work on a buddy system. This place has really taught me alot that I thought I would never see being that I'm a southern african american thia place really opened my eyes as into the much racism existed in the workplace Cons: everything"

Operator (Former Employee) says

"Constant turnover on your feet in heavy steel toe boots. No sufficient lunch break (20 min at the most). Would never recommend anyone to work here. Very hot"

Final Assembly Worker (Former Employee) says

"This job was the worst job I've ever had I would not recommend it to anyone unless you want to work for 10 hours on your feet for $9.00 an hour when the national pay rate $12.50 and then they hold your first check. Your break is ten minutes and they write you up if you're one minute late coming back from break. Your break feels like seconds not minutes and short as can be. Cons: Short breaks they serve lunch but you have to pay for it parking was horrible"

Team Member (Former Employee) says

"A typical day working at Husqvarna consisted of maintaining a clean work environment. At the beginning of my shift I made sure that I had all the proper PPE to perform my job. Once I was covered in the proper PPE, I went to my assigned work area. Then I would wait for the assembly line to begin. according to any given the day the amount of Lawn Mowers Cons: 4min breaks"

line technician (Former Employee) says

"Treat like garbage Cons: everything"

Factory Operative (Former Employee) says

"horrid place to work , team leaders bully people and and dont care if you have a disability ,rubbish pay for the amount of hours worked . i got finished due to reasons relating to my disability . Cons: bullying staff, discriminate against people who have disabilities"

Deck Line Worker / Assembly (Former Employee) says

"I disapproved of this job. I think employees deserved more money for the type of work that is done there. A typical day was loading decks on the assembly line ."

Montör (Former Employee) says

"Var längesen jag jobbade på företaget. var bara där i tre månader så kan inte yttra mig"

Quality Technician (Former Employee) says

"Started as a Quality Technician in the small welding dept intended to become the floater for back shop areas. I was moved over FARO technologies then to CMM then to night auditor and then to a desk in the Quality Engineeering office in charge of KPI and backshop reports weekly LPA and 5s audits safety manager over quality, torque data tracking for deck sub assembly dept. various other tasks along with plant process flow project and told if I complied with doing all these and working hard I would be rewarded. My pay rate was NEVER changed I was still a quality technician doing CMM FARO, DOCUMENT CONTROL and ADMINISTRATIVE duties with the same basic beginning pay. Bosses changed numerous times. And i was let go for clocking in at 7:01am (supposed to be there at 7am) I am a single mother and daycare doors do not open until 6:30. And they've asked me to come back twice. I do not recommend working here, they are not sufficient or organized and have no remorse but expect you to work like a dog to treat you worse."

marc smalkin says

"Bought a model 125B gas leaf blower;same model as my last one that lasted 10 plus years. I gassed and started it up after receiving it and ran it for 30 seconds or so and all seemed ok. 38 days later when I needed it the machine won't run.The gas was fresh and none of my other gas equipment has problems. Amazon says to contact Husqvarna direct. No response from company from email though they said they would contact me in "1-2 business days". The machine has a 2 year warranty but now I most likely if they ever even acknowledge me will have to pay for shipping which just ups the base cost.....try calling if you want to be on hold forever....you'll never get a live person. Brand new garbage. Never again."

GB says

"In less than one year of ownership, one of the wheels has fallen off twice, and the cutting disc underneath became completely detached from the blades. You spend $3500 on this thing, and it can't keep itself together through MINIMAL use. And Husqvarna appears to go out of their way to make sure you don't get to use a warranty claim, meaning your $3500 isn't even the last of your spending on this thing. Whatever you do, buy another company's product - it's likely less expensive, higher quality, and better customer service."

Tanya Lindemann Choate says

"I placed my order on Tuesday, December 17, and followed up on Wednesday to ensure it would be shipped within 1 to 2 business days, per their company policy. Never got a response to my three emails and chat discussions. Finally called in on Friday to ensure it had been shipped, and after a very frustrating, over 20 minute phone call of having an order number and them still not being able to find my order, I was informed that the order had not yet shipped because it was waiting on approval. They charged my card on the 18th and didn’t need approval for that, but apparently they needed approval before they would ship it out! Absolutely infuriating! I was guaranteed it would ship yesterday and I would receive a confirmation for it. Alas, that hasn’t happened, and I’m going to be scrambling on Monday to try to find a Christmas present for my husband that should’ve been here within four days. I absolutely would not recommend this company and they are horrible to deal with. Save yourself the headache and frustration and shop elsewhere."

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